Based on public reviews and response behavior.
100 reviews over 3,969 days (about 0.8 per month). Busiest month: 33% of reviews. Languages: en 99%, fr 1%.
These figures describe an earlier period, not the last 12 months.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
42.8
Industry average 60.8
18.0 below average
Rating
3.10
Industry average 4.09
0.99 below average
Reply rate
—
Industry average 36.0%
not measured
Not ranked
no reviews in the last 12 months
61% of reviews positive, 38% negative
Covering May 2020 — 33 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 7% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 37 mentions with a sentiment score of 77.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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