Customereye

Little Loans

Lending & Consumer Finance • United Kingdomwww.little-loans.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

196 reviews over 353 days (about 17 per month). Busiest month: 16% of reviews. Languages: en 100%.

Overall Score

65/100
+41.4 vs. last month3.97 ★ average rating · 196 reviews
65/100 from 196 reviews over 10 months, moderate confidence.

Lending & Consumer Finance average: score 69.4, rating 4.54 stars, reply rate 48.3%, over 1,872 ranked companies · benchmark 30 Oct 2026

Score

65.2

Industry average 69.4

4.2 below average

Rating

3.97

Industry average 4.54

0.57 below average

Reply rate

—

Industry average 48.3%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1179of 1872 ranked in Lending & Consumer Finance
Top 63% · Mid Packup 294 from last month
#1 (best)#1872 (worst)
#1177Peer
#1178Peer
#1179This company
#1180Peer
#1181Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

67% of reviews positive, 33% negative

67%
positive
  • Positive67%
  • Neutral1%
  • Negative33%

Sentiment Balance

Covering September 2026 — 14 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Customer Support
Hidden
Response Speed
Hidden
Pricing
Hidden
Value For Money
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Lending & Consumer Finance