Customereye

LifeSight GB - master trust pension scheme

Lending & Consumer Financewww.lifesight-epa.com

Review data last updated .

Based on public reviews and response behavior.

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185 reviews over 365 days (about 15 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

66/100
−1.7 vs. last month3.91 ★ average rating · 185 reviews
66/100 from 185 reviews over 12 months, moderate confidence.

Lending & Consumer Finance average: score 69.4, rating 4.55 stars, reply rate 45.3%, over 2,381 ranked companies · benchmark 23 Oct 2026

Score

66.1

Industry average 69.4

3.3 below average

Rating

3.91

Industry average 4.55

0.64 below average

Reply rate

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Industry average 45.3%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1469of 2381 ranked in Lending & Consumer Finance
Top 62% · Mid Packup 95 from last month
#1 (best)#2381 (worst)
#1467Peer
#1468Peer
#1469This company
#1470Peer
#1471Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

70% of reviews positive, 28% negative

70%
positive
  • Positive70%
  • Neutral2%
  • Negative28%

Sentiment Balance

Covering September 2026 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 30% negative and 10% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Communication
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Response Speed
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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