Customereye

Kovo

Lending & Consumer Finance • United Stateskovocredit.com

Review data last updated .

Based on public reviews and response behavior.

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1,400 reviews over 762 days (about 56 per month). Busiest month: 72% of reviews — one month dominates this sample. Languages: en 68%, unknown 31%, da 0%.

Overall Score

66/100
−53.5 vs. last month4.74 ★ average rating · 1,400 reviews
66/100 from 1,400 reviews over 25 months, high confidence. one month holds 72% of the reviews.

Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026

Score

66.1

Industry average 65.5

0.6 above average

Rating

4.74

Industry average 4.43

0.31 above average

Reply rate

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Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#574of 1142 ranked in Lending & Consumer Finance
Top 50% · Mid Pack
#1 (best)#1142 (worst)
#572Peer
#573Peer
#574This company
#575Peer
#576Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 15% negative

82%
positive
  • Positive82%
  • Neutral2%
  • Negative15%

Sentiment Balance

Covering August 2026 — 12 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Onboarding
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Product Quality
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Customer Support
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Communication
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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