Customereye

Credit Acceptance Corporation

Lending & Consumer Financecreditacceptance.com

Review data last updated .

Based on public reviews and response behavior.

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568 reviews over 1,299 days (about 13 per month). Busiest month: 39% of reviews. Languages: en 89%, unknown 8%, es 2%.

Overall Score

57/100
−51.5 vs. last month3.78 ★ average rating · 568 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#358of 640
Top 56% · Mid Pack
#1 (best)#640 (worst)
#356Peer
#357Peer
#358This company
#359Peer
#360Peer

49 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Mid Pack

60% of reviews positive, 37% negative

60%
positive
  • Positive60%
  • Neutral3%
  • Negative37%

Sentiment Balance

Covering August 2026 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 22% of reviews in this period, with 78% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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