Customereye

eBroker.com.au

Lending & Consumer Financeebroker.com.au

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 901 days (about 3.4 per month). Busiest month: 31% of reviews. Languages: en 100%.

Overall Score

66/100
4.44 ★ average rating · 100 reviews
66/100 from 100 reviews over 11 months, moderate confidence.

Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026

Score

66.0

Industry average 65.5

0.5 above average

Rating

4.44

Industry average 4.43

0.01 above average

Reply rate

—

Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#583of 1142 ranked in Lending & Consumer Finance
Top 51% · Mid Pack
#1 (best)#1142 (worst)
#581Peer
#582Peer
#583This company
#584Peer
#585Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 23% negative

77%
positive
  • Positive77%
  • Neutral0%
  • Negative23%

Sentiment Balance

Covering December 2025 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Onboarding
Hidden
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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