Based on public reviews and response behavior.
200 reviews over 65 days (about 94 per month). Busiest month: 46% of reviews. Languages: en 100%, it 1%.
Lending & Consumer Finance average: score 67.4, rating 4.40 stars, reply rate 44.1%, over 2,601 ranked companies · benchmark 22 Oct 2026
Score
75.1
Industry average 67.4
7.7 above average
Rating
4.62
Industry average 4.40
0.22 above average
Reply rate
—
Industry average 44.1%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 13% negative
Covering September 2026 — 92 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,601 ranked companies in Lending & Consumer Finance (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 95% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 141 mentions with a sentiment score of 89.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
