Customereye

BMG Money

Lending & Consumer Finance • United Stateswww.bmgmoney.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

67/100
−0.5 vs. last month4.80 ★ average rating · 1,050 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#64of 275
Top 23% · Top Tier
#1 (best)#275 (worst)
#62Peer
#63Peer
#64This company
#65Peer
#66Peer

Overall Customer Sentiment

Category Leader

81% of reviews positive, 17% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering July 2026 — 77 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 17% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,032 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
36.4%
Product Quality
20.4%
Onboarding
11.3%
Response Speed
11.1%
Loyalty
6.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100
19/100
signal score
  • Built from a negative-review share of 17.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
92.8%
4
2.3%
3
0.7%
2
0.4%
1
3.9%

Based on 1,050 analyzed reviews. Sentiment is holding steady: 95.1% of reviews in the last three months were positive, compared with 98.7% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis