Customereye

LeafFilter Gutter Protection

Construction & Industrial • USwww.leaffilter.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

44/100
−7.6 vs. last month3.65 ★ average rating · 599 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#366of 404
Top 91% · Bottom Tier
#1 (best)#404 (worst)
#364Peer
#365Peer
#366This company
#367Peer
#368Peer

Overall Customer Sentiment

Below Average

65% of reviews positive, 33% negative

65%
positive
  • Positive65%
  • Neutral2%
  • Negative33%

Sentiment Balance

Covering December 2024 — 33 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 42% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
17.7%
Loyalty
15.1%
Product Quality
15.0%
Pricing
11.6%
Problem Resolution
10.6%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 17.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100
53/100
signal score
  • Built from a negative-review share of 34.2% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating
5
56.3%
4
6.5%
3
7.5%
2
5.3%
1
24.4%

Based on 599 analyzed reviews. Sentiment is slipping: 62.8% of reviews in the last three months were positive, compared with 73.3% in the three months before that.

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