LCPS | London College of Professional Studies Ltd

Schools & Academic Education • United Kingdomwww.lcps.org.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

58/100

−11.1 vs. last month4.66 ★ average rating · 519 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#94of 203

Top 46% · Upper Half

#1 (best)#203 (worst)

#92Peer

#93Peer

#94This company

#95Peer

#96Peer

Overall Customer Sentiment

Above Average

92% of reviews positive, 8% negative

92%

positive

Positive92%
Neutral0%
Negative8%

Sentiment Balance

Covering November 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 501 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

29.3%

Loyalty

21.2%

Product Quality

15.9%

Pricing

6.8%

Communication

6.5%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM28/100

28/100

signal score

•Built from a negative-review share of 13.0% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

84.0%

4★

8.9%

3★

1.3%

2★

0.6%

1★

5.2%

Based on 519 analyzed reviews. Sentiment is slipping: 81.5% of reviews in the last three months were positive, compared with 90.0% in the three months before that.

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