Based on public reviews and response behavior.
199 reviews over 360 days (about 17 per month). Busiest month: 14% of reviews. Languages: en 100%.
Apparel & Fashion average: score 62.4, rating 4.23 stars, reply rate 40.5%, over 1,396 ranked companies · benchmark 2 Oct 2026
Score
59.5
Industry average 62.4
2.9 below average
Rating
4.60
Industry average 4.23
0.37 above average
Reply rate
—
Industry average 40.5%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
91% of reviews positive, 9% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 0% negative and 17% neutral.
Share of theme mentions
Themes extracted from 199 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,396 ranked companies in Apparel & Fashion (benchmark 2 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 8% of reviews against an industry average of 41%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 171 mentions with a sentiment score of 91.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
