Customereye

Billy J Boutique

Apparel & Fashionbillyj.com.au

Review data last updated .

Based on public reviews and response behavior.

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196 reviews over 307 days (about 19 per month). Busiest month: 32% of reviews. Languages: en 100%, nl 1%.

Overall Score

81/100
−15.9 vs. last month3.56 ★ average rating · 196 reviews
81/100 from 196 reviews over 11 months, moderate confidence.

Apparel & Fashion average: score 62.4, rating 4.23 stars, reply rate 40.5%, over 1,396 ranked companies · benchmark 2 Oct 2026

Score

80.9

Industry average 62.4

18.5 above average

Rating

3.56

Industry average 4.23

0.67 below average

Reply rate

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Industry average 40.5%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#128of 1396 ranked in Apparel & Fashion
Top 9% · Top Tier
#1 (best)#1396 (worst)
#126Peer
#127Peer
#128This company
#129Peer
#130Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

71% of reviews positive, 29% negative

71%
positive
  • Positive71%
  • Neutral0%
  • Negative29%

Sentiment Balance

Covering September 2026 — 21 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 24% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Loyalty
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Customer Support
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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