Customereye

Klook Travel

Flight & Hotel Bookingwww.klook.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

199 reviews over 11 days (about 551 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 98%, de 1%, ja 1%.

Overall Score

66/100
Short observation window (11 days)
4.55 ★ average rating · 199 reviews

Competitive Performance Rank

Among fully-analyzed Flight & Hotel Booking companies

#152of 401
Top 38% · Upper Half
#1 (best)#401 (worst)
#150Peer
#151Peer
#152This company
#153Peer
#154Peer

10 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Above Average

70% of reviews positive, 27% negative

70%
positive
  • Positive70%
  • Neutral3%
  • Negative27%

Sentiment Balance

Covering September 2026 — 199 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 27% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

Unlock full insights

Sign up free to view detailed data and analysis