Based on public reviews and response behavior.
886 reviews over 2,049 days (about 13 per month). Busiest month: 5% of reviews. Languages: en 98%, unknown 1%, fr 0%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
73.7
Industry average 65.4
8.3 above average
Rating
4.31
Industry average 4.28
0.03 above average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering July 2026 — 17 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 12% negative and 6% neutral.
Share of theme mentions
Themes from the 886 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 25% of reviews against an industry average of 41%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 525 mentions with a sentiment score of 79.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
