Customereye

Dermwarehouse

Beauty & Wellness • United Statesdermwarehouse.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

71/100
+8.3 vs. last month4.74 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#44of 351
Top 13% · Top Tier
#1 (best)#351 (worst)
#42Peer
#43Peer
#44This company
#45Peer
#46Peer

Overall Customer Sentiment

Category Leader

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering July 2026 — 15 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 13% negative and 7% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.3%
Response Speed
16.1%
Product Quality
14.2%
Customer Support
13.2%
Loyalty
10.9%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100
22/100
signal score
  • Built from a negative-review share of 19.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
89.7%
4
3.3%
3
1.7%
2
1.8%
1
3.5%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 97.0% of reviews in the last three months were positive, compared with 93.6% in the three months before that.

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