Based on public reviews and response behavior.
2,578 reviews over 264 days (about 297 per month). Busiest month: 43% of reviews. Languages: en 66%, unknown 21%, es 6%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
73.6
Industry average 65.4
8.2 above average
Rating
4.35
Industry average 4.28
0.07 above average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 28% negative
Covering September 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes from the 2,578 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.103). Review the worst months in the trend data to identify specific operational or product issues.
"Onboarding" is the strongest recurring theme in the reviews: 485 mentions with a sentiment score of 82.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
