Based on public reviews and response behavior.
1,247 reviews over 4,543 days (about 8.4 per month). Busiest month: 6% of reviews. Languages: en 88%, unknown 7%, fr 5%.
Home Services average: score 70.9, rating 4.63 stars, reply rate 47.4%, over 1,331 ranked companies · benchmark 30 Oct 2026
Score
46.1
Industry average 70.9
24.8 below average
Rating
2.27
Industry average 4.63
2.36 below average
Reply rate
—
Industry average 47.4%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
35% of reviews positive, 63% negative
Covering August 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.
Share of theme mentions
Themes from the 1,247 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,331 ranked companies in Home Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.178 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 46.1 sits in the bottom quarter of about 1,300 ranked Home Services companies (25th percentile: 62, median: 73). The weakest topic and the reply rate are the two levers that move this score fastest.
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