Based on public reviews and response behavior.
895 days of reviews, with a sparse monthly review flow. Busiest month: 12% of reviews. Languages: en 100%.
Home Services average: score 70.2, rating 4.59 stars, reply rate 46.9%, over 1,381 ranked companies · benchmark 4 Nov 2026
Score
45.6
Industry average 70.2
24.6 below average
Rating
3.79
Industry average 4.59
0.80 below average
Reply rate
—
Industry average 46.9%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 38% negative
Covering October 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,381 ranked companies in Home Services (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.112 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 45.6 sits in the bottom quarter of about 1,400 ranked Home Services companies (25th percentile: 61, median: 72). The weakest topic and the reply rate are the two levers that move this score fastest.
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