Customereye

KEMIMOTO

Auto Parts & Accessories • United Stateswww.kemimoto.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

42/100
3.90 ★ average rating · 621 reviews

Competitive Performance Rank

Among fully-analyzed Auto Parts & Accessories companies

#131of 148
Top 89% · Bottom Tier
#1 (best)#148 (worst)
#129Peer
#130Peer
#131This company
#132Peer
#133Peer

Overall Customer Sentiment

Below Average

60% of reviews positive, 38% negative

60%
positive
  • Positive60%
  • Neutral2%
  • Negative38%

Sentiment Balance

Covering March 2025 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 606 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2025.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.2%
Product Quality
17.5%
Response Speed
12.3%
Customer Support
11.4%
Loyalty
11.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Customer Support, making up 11.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100
44/100
signal score
  • Built from a negative-review share of 38.0% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating
5
63.3%
4
7.4%
3
5.0%
2
4.2%
1
20.1%

Based on 621 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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