Work Van Equipment

Auto Parts & Accessories • United Statesworkvanequipment.com

Review data last updated August 11, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

69/100

−25.0 vs. last month4.75 ★ average rating · 502 reviews

Competitive Performance Rank

Among fully-analyzed Auto Parts & Accessories companies

#5of 148

Top 3% · Top Tier

#1 (best)#148 (worst)

#3Peer

#4Peer

#5This company

#6Peer

#7Peer

Overall Customer Sentiment

Category Leader

84% of reviews positive, 14% negative

84%

positive

Positive84%
Neutral3%
Negative14%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 487 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

19.6%

Product Quality

18.4%

Customer Support

16.1%

Response Speed

12.7%

Onboarding

9.9%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100

42/100

signal score

•Built from a negative-review share of 27.0% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

87.3%

4★

6.6%

3★

3.0%

2★

0.8%

1★

2.4%

Based on 502 analyzed reviews. Sentiment is slipping: 90.9% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

Unlock full insights