Professional Certification & Skills • United Stateswww.kaplanfinancial.com
Review data last updated .
Based on public reviews and response behavior.
289 reviews over 2,892 days (about 3 per month). Busiest month: 18% of reviews. Languages: en 97%, unknown 3%, af 0%.
Professional Certification & Skills average: score 70.7, rating 4.57 stars, reply rate 41.7%, over 1,318 ranked companies · benchmark 22 Oct 2026
Score
57.0
Industry average 70.7
13.7 below average
Rating
2.51
Industry average 4.57
2.06 below average
Reply rate
—
Industry average 41.7%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
43% of reviews positive, 56% negative
Covering August 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 289 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,318 ranked companies in Professional Certification & Skills (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.246). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 57.0 sits in the bottom quarter of about 1,300 ranked Professional Certification & Skills companies (25th percentile: 61, median: 73). The weakest topic and the reply rate are the two levers that move this score fastest.
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