Customereye

DataCamp

Professional Certification & Skills • United Stateswww.datacamp.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

65/100
4.21 ★ average rating · 929 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#59of 281
Top 21% · Top Tier
#1 (best)#281 (worst)
#57Peer
#58Peer
#59This company
#60Peer
#61Peer

Overall Customer Sentiment

Category Leader

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering October 2025 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 899 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2025.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
18.0%
Product Quality
16.5%
Loyalty
14.0%
Onboarding
10.5%
Problem Resolution
9.4%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH52/100
52/100
signal score
  • Built from a negative-review share of 22.5% across this company's analyzed reviews.
  • 7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
72.7%
4
5.8%
3
4.3%
2
4.6%
1
12.6%

Based on 929 analyzed reviews. Sentiment is slipping: 40.0% of reviews in the last three months were positive, compared with 75.0% in the three months before that.

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