Customereye

Juice Electrical Supplies

Appliances & Home Electronics • United Kingdomwww.juiceelectricalsupplies.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
−29.8 vs. last month4.64 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#114of 189
Top 60% · Mid Pack
#1 (best)#189 (worst)
#112Peer
#113Peer
#114This company
#115Peer
#116Peer

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 23% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering November 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.7%
Response Speed
15.3%
Product Quality
14.0%
Customer Support
13.0%
Pricing
11.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100
44/100
signal score
  • Built from a negative-review share of 29.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
83.7%
4
7.2%
3
2.7%
2
2.3%
1
4.2%

Based on 600 analyzed reviews. Sentiment is slipping: 93.5% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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