Customereye

Partmaster

Appliances & Home Electronics • United Kingdomwww.partmaster.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

163 reviews over 118 days (about 42 per month). Busiest month: 28% of reviews. Languages: en 95%, fr 3%, unknown 3%.

Overall Score

64/100
Short observation window (118 days)
−8.2 vs. last month4.38 ★ average rating · 163 reviews
64/100 from 163 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 23 Oct 2026

Score

63.7

Industry average 59.2

4.5 above average

Rating

4.38

Industry average 4.02

0.36 above average

Reply rate

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Industry average 33.4%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#480of 1074 ranked in Appliances & Home Electronics
Top 45% · Upper Halfdown 99 from last month
#1 (best)#1074 (worst)
#478Peer
#479Peer
#480This company
#481Peer
#482Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

68% of reviews positive, 32% negative

68%
positive
  • Positive68%
  • Neutral1%
  • Negative32%

Sentiment Balance

Covering August 2026 — 34 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 68% of reviews in this period, with 32% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Customer Support
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Loyalty
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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