Customereye

Jiffy Airport Parking - Seattle

Automotive & Mobility • United Stateswww.jiffyseattle.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
−33.3 vs. last month4.40 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#146of 265
Top 55% · Mid Pack
#1 (best)#265 (worst)
#144Peer
#145Peer
#146This company
#147Peer
#148Peer

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 23% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
18.8%
Loyalty
18.4%
Customer Support
18.0%
Onboarding
11.7%
Product Quality
10.9%

Most feedback concerns Response Speed.

The most common complaint theme is Communication, making up 3.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100
38/100
signal score
  • Built from a negative-review share of 32.3% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
70.7%
4
13.2%
3
7.3%
2
3.3%
1
5.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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