Interior Icons

Home & Living • United Stateswww.interioricons.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

−16.2 vs. last month3.78 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#579of 675

Top 86% · Bottom Tier

#1 (best)#675 (worst)

#577Peer

#578Peer

#579This company

#580Peer

#581Peer

Overall Customer Sentiment

Below Average

65% of reviews positive, 34% negative

65%

positive

Positive65%
Neutral1%
Negative34%

Sentiment Balance

Covering December 2024 — 12 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

19.9%

Product Quality

13.4%

Customer Support

13.0%

Response Speed

10.5%

Pricing

10.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 19.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH60/100

60/100

signal score

•Built from a negative-review share of 24.7% across this company's analyzed reviews.
•10 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating

5★

58.0%

4★

11.5%

3★

4.0%

2★

3.3%

1★

23.2%

Based on 600 analyzed reviews. Sentiment is slipping: 51.1% of reviews in the last three months were positive, compared with 66.1% in the three months before that.

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