Customereye

Ingatestone Saddlery Centre

Veterinary & Pet Serviceswww.ingatestonesaddlery.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,161 days (about 2.6 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

70/100
4.87 ★ average rating · 100 reviews
70/100 from 100 reviews over 15 months, moderate confidence.

Veterinary & Pet Services average: score 67.2, rating 4.41 stars, reply rate 36.3%, over 283 ranked companies · benchmark 22 Oct 2026

Score

69.6

Industry average 67.2

2.4 above average

Rating

4.87

Industry average 4.41

0.46 above average

Reply rate

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Industry average 36.3%

not measured

Competitive Performance Rank

Among ranked Veterinary & Pet Services companies

#133of 283 ranked in Veterinary & Pet Services
Top 47% · Upper Half
#1 (best)#283 (worst)
#131Peer
#132Peer
#133This company
#134Peer
#135Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

84% of reviews positive, 16% negative

84%
positive
  • Positive84%
  • Neutral0%
  • Negative16%

Sentiment Balance

Covering June 2025 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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