Based on public reviews and response behavior.
68 reviews over 1,313 days (about 1.6 per month). Busiest month: 16% of reviews. Languages: en 100%.
Veterinary & Pet Services average: score 66.3, rating 4.42 stars, reply rate 36.3%, over 268 ranked companies · benchmark 6 Oct 2026
Score
69.8
Industry average 66.3
3.5 above average
Rating
3.37
Industry average 4.42
1.05 below average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Veterinary & Pet Services companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 29% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 0% negative and 17% neutral.
Share of theme mentions
Themes extracted from 68 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 268 ranked companies in Veterinary & Pet Services (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 42 mentions with a sentiment score of 75.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.37 stars is 1.0 below the Veterinary & Pet Services average of 4.4. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
