Based on public reviews and response behavior.
992 reviews over 318 days (about 95 per month). Busiest month: 13% of reviews. Languages: en 65%, unknown 9%, ko 5%.
Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 24 Oct 2026
Score
77.9
Industry average 66.2
11.7 above average
Rating
4.56
Industry average 4.38
0.18 above average
Reply rate
—
Industry average 42.8%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
59% of reviews positive, 39% negative
Covering July 2026 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 0% negative and 11% neutral.
Share of theme mentions
Themes extracted from 992 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,436 ranked companies in Professional Services (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 77.9 places the company in the top quarter of about 1,400 ranked Professional Services companies (75th percentile: 76). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 100% of reviews against an industry average of 43%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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