Authorify

Professional Services • United Statesauthorify.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

61/100

−2.4 vs. last month4.93 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#146of 517

Top 28% · Upper Half

#1 (best)#517 (worst)

#144Peer

#145Peer

#146This company

#147Peer

#148Peer

Overall Customer Sentiment

Above Average

97% of reviews positive, 3% negative

97%

positive

Positive97%
Neutral0%
Negative3%

Sentiment Balance

Covering August 2024 — 59 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

28.5%

Product Quality

19.9%

Onboarding

17.6%

Loyalty

9.5%

Delivery Shipping

9.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW6/100

6/100

signal score

•Built from a negative-review share of 5.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

97.5%

4★

0.7%

3★

0.3%

2★

0.2%

1★

1.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.5% of reviews in the last three months were positive, compared with 97.8% in the three months before that.

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