Customereye

IKEA

Home & Living • United Stateswww.ikea.com

Review data last updated .

Based on public reviews and response behavior.

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2,100 reviews.

Overall Score

51/100
+2.3 vs. last month3.24 ★ average rating · 2,100 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#972of 1358
Top 72% · Mid Pack
#1 (best)#1358 (worst)
#970Peer
#971Peer
#972This company
#973Peer
#974Peer

77 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Mid Pack

49% of reviews positive, 49% negative

49%
positive
  • Positive49%
  • Neutral2%
  • Negative49%

Sentiment Balance

Covering August 2026 — 14 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 36% negative and 7% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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