Customereye

iilumo

Automotive & Mobilitywww.iilumo.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,291 days (about 2.4 per month). Busiest month: 14% of reviews. Languages: en 99%, de 1%.

Overall Score

47/100
3.98 ★ average rating · 100 reviews
47/100 from 100 reviews over 11 months, moderate confidence.

Automotive & Mobility average: score 62.9, rating 4.28 stars, reply rate 41.7%, over 1,794 ranked companies · benchmark 8 Oct 2026

Score

47.0

Industry average 62.9

15.9 below average

Rating

3.98

Industry average 4.28

0.30 below average

Reply rate

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Industry average 41.7%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#1536of 1794 ranked in Automotive & Mobility
Top 86% · Bottom Tier
#1 (best)#1794 (worst)
#1534Peer
#1535Peer
#1536This company
#1537Peer
#1538Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

72% of reviews positive, 27% negative

72%
positive
  • Positive72%
  • Neutral1%
  • Negative27%

Sentiment Balance

Covering May 2026 — 14 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Response Speed
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Delivery Shipping
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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