Customereye

Drive mate

Automotive & Mobilitydrive-mate.com.au

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 361 days (about 8.4 per month). Busiest month: 18% of reviews. Languages: en 99%, de 1%.

Overall Score

44/100
3.69 ★ average rating · 100 reviews
44/100 from 100 reviews over 9 months, moderate confidence.

Automotive & Mobility average: score 63.6, rating 4.30 stars, reply rate 40.8%, over 2,208 ranked companies · benchmark 13 Oct 2026

Score

44.1

Industry average 63.6

19.5 below average

Rating

3.69

Industry average 4.30

0.61 below average

Reply rate

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Industry average 40.8%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#1972of 2208 ranked in Automotive & Mobility
Top 89% · Bottom Tier
#1 (best)#2208 (worst)
#1970Peer
#1971Peer
#1972This company
#1973Peer
#1974Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

69% of reviews positive, 30% negative

69%
positive
  • Positive69%
  • Neutral1%
  • Negative30%

Sentiment Balance

Covering August 2026 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Problem Resolution
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Response Speed
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Onboarding
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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