Based on public reviews and response behavior.
76 reviews over 5,935 days (about 0.4 per month). Busiest month: 36% of reviews. Languages: en 99%, af 1%.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 23 Oct 2026
Score
47.9
Industry average 57.8
9.9 below average
Rating
4.07
Industry average 4.00
0.07 above average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 27% negative
Covering December 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 76 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.424 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.342). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99