Based on public reviews and response behavior.
100 reviews over 1,518 days (about 2 per month). Busiest month: 18% of reviews. Languages: en 84%, unknown 11%, it 2%.
Gaming & Esports average: score 59.9, rating 4.24 stars, reply rate 26.9%, over 816 ranked companies · benchmark 30 Oct 2026
Score
47.7
Industry average 59.9
12.2 below average
Rating
2.80
Industry average 4.24
1.44 below average
Reply rate
—
Industry average 26.9%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 45% negative
Covering May 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 11% of reviews in this period, with 89% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 816 ranked companies in Gaming & Esports (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.332 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.542). Review the worst months in the trend data to identify specific operational or product issues.
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