Based on public reviews and response behavior.
100 reviews over 103 days (about 30 per month). Busiest month: 69% of reviews — one month dominates this sample. Languages: en 76%, unknown 19%, fr 1%.
Gaming & Esports average: score 59.9, rating 4.24 stars, reply rate 26.9%, over 814 ranked companies · benchmark 31 Oct 2026
Score
47.4
Industry average 59.9
12.5 below average
Rating
4.17
Industry average 4.24
0.07 below average
Reply rate
—
Industry average 26.9%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 35% negative
Covering July 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 814 ranked companies in Gaming & Esports (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.144 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.215). Review the worst months in the trend data to identify specific operational or product issues.
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