Customereye

iCanvas

Home & Living • United Stateswww.icanvas.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

54/100
+7.8 vs. last month4.75 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#345of 675
Top 51% · Mid Pack
#1 (best)#675 (worst)
#343Peer
#344Peer
#345This company
#346Peer
#347Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering December 2024 — 60 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 10% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
25.2%
Delivery Shipping
23.9%
Response Speed
11.8%
Loyalty
10.5%
Customer Support
10.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100
21/100
signal score
  • •Built from a negative-review share of 19.3% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5★
88.7%
4★
4.0%
3★
3.0%
2★
2.0%
1★
2.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.5% of reviews in the last three months were positive, compared with 97.1% in the three months before that.

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