Customereye

Howarth Timber

Construction & Industrialwww.howarth-timber.co.uk

Review data last updated .

Based on public reviews and response behavior.

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126 reviews over 348 days (about 11 per month). Busiest month: 25% of reviews. Languages: en 100%.

Overall Score

55/100
−10.0 vs. last month4.55 ★ average rating · 126 reviews
55/100 from 126 reviews over 10 months, moderate confidence.

Construction & Industrial average: score 66.2, rating 4.55 stars, reply rate 45.1%, over 2,078 ranked companies · benchmark 12 Oct 2026

Score

54.9

Industry average 66.2

11.3 below average

Rating

4.55

Industry average 4.55

in line with average

Reply rate

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Industry average 45.1%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#1575of 2078 ranked in Construction & Industrial
Top 76% · Bottom Tierdown 41 from last month
#1 (best)#2078 (worst)
#1573Peer
#1574Peer
#1575This company
#1576Peer
#1577Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Product Quality
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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