Based on public reviews and response behavior.
100 reviews over 1,132 days (about 2.7 per month). Busiest month: 49% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Home Services average: score 70.9, rating 4.63 stars, reply rate 47.4%, over 1,331 ranked companies · benchmark 30 Oct 2026
Score
57.5
Industry average 70.9
13.4 below average
Rating
4.73
Industry average 4.63
0.10 above average
Reply rate
—
Industry average 47.4%
not measured
Not ranked
no reviews in the last 12 months
90% of reviews positive, 10% negative
Covering April 2020 — 49 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,331 ranked companies in Home Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 5% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 67 mentions with a sentiment score of 87.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
