Customereye

Microfiber Wholesale

Home Services • Riverside, CAwww.microfiberwholesale.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
−12.5 vs. last month4.82 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home Services companies

#32of 92
Top 35% · Upper Half
#1 (best)#92 (worst)
#30Peer
#31Peer
#32This company
#33Peer
#34Peer

Overall Customer Sentiment

Above Average

84% of reviews positive, 14% negative

84%
positive
  • Positive84%
  • Neutral2%
  • Negative14%

Sentiment Balance

Covering July 2019 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2019.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.2%
Product Quality
20.3%
Customer Support
13.7%
Response Speed
13.7%
Loyalty
9.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100
34/100
signal score
  • Built from a negative-review share of 19.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
89.5%
4
6.5%
3
1.7%
2
0.8%
1
1.5%

Based on 600 analyzed reviews. Sentiment is slipping: 33.3% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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