Guardian Protection

Home Services • United Statesguardianprotection.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

59/100

+8.9 vs. last month4.31 ★ average rating · 300 reviews

Competitive Performance Rank

Among fully-analyzed Home Services companies

#30of 92

Top 33% · Upper Half

#1 (best)#92 (worst)

#28Peer

#29Peer

#30This company

#31Peer

#32Peer

Overall Customer Sentiment

Above Average

57% of reviews positive, 42% negative

57%

positive

Positive57%
Neutral1%
Negative42%

Sentiment Balance

Covering May 2021 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 251 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2021.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

28.2%

Product Quality

13.2%

Loyalty

12.7%

Problem Resolution

12.7%

Communication

8.1%

Most feedback concerns Customer Support.

The most common complaint theme is Loyalty, making up 12.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH59/100

59/100

signal score

•Built from a negative-review share of 42.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

73.7%

4★

8.3%

3★

4.3%

2★

2.3%

1★

11.3%

Based on 300 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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