Customereye

Tenancy.Cleaning

Home Services • United Kingdomtenancy.cleaning

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 133 days (about 46 per month). Busiest month: 26% of reviews. Languages: en 100%.

Overall Score

58/100
Short observation window (133 days)
−9.0 vs. last month4.41 ★ average rating · 200 reviews
58/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Home Services average: score 70.9, rating 4.63 stars, reply rate 47.4%, over 1,331 ranked companies · benchmark 30 Oct 2026

Score

57.5

Industry average 70.9

13.4 below average

Rating

4.41

Industry average 4.63

0.22 below average

Reply rate

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Industry average 47.4%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#1128of 1331 ranked in Home Services
Top 85% · Bottom Tierdown 69 from last month
#1 (best)#1331 (worst)
#1126Peer
#1127Peer
#1128This company
#1129Peer
#1130Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering September 2026 — 12 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
Hidden
Product Quality
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Pricing
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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