Customereye

Holy Stone

Hobbies & Artswww.holystone.com

Review data last updated .

Based on public reviews and response behavior.

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116 reviews over 1,493 days (about 2.4 per month). Busiest month: 11% of reviews. Languages: en 91%, de 5%, unknown 2%.

Overall Score

41/100
−60.0 vs. last month3.35 ★ average rating · 116 reviews
41/100 from 116 reviews over 15 months, moderate confidence.

Hobbies & Arts average: score 65.6, rating 4.46 stars, reply rate 31.7%, over 1,921 ranked companies · benchmark 30 Oct 2026

Score

40.6

Industry average 65.6

25.0 below average

Rating

3.35

Industry average 4.46

1.11 below average

Reply rate

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Industry average 31.7%

not measured

Competitive Performance Rank

Among ranked Hobbies & Arts companies

#1852of 1921 ranked in Hobbies & Arts
Top 96% · Bottom Tierdown 16 from last month
#1 (best)#1921 (worst)
#1850Peer
#1851Peer
#1852This company
#1853Peer
#1854Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

59% of reviews positive, 41% negative

59%
positive
  • Positive59%
  • Neutral0%
  • Negative41%

Sentiment Balance

Covering October 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Response Speed
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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