HiBid

Hobbies & Arts • United Stateshibid.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

−7.7 vs. last month4.21 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#412of 467

Top 88% · Bottom Tier

#1 (best)#467 (worst)

#410Peer

#411Peer

#412This company

#413Peer

#414Peer

Overall Customer Sentiment

Below Average

74% of reviews positive, 26% negative

74%

positive

Positive74%
Neutral1%
Negative26%

Sentiment Balance

Covering September 2024 — 39 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 59% of reviews in this period, with 41% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

28.8%

Product Quality

12.7%

Loyalty

12.2%

Response Speed

9.7%

Customer Support

8.2%

Most feedback concerns Onboarding.

The most common complaint theme is Pricing, making up 7.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100

30/100

signal score

•Built from a negative-review share of 38.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

68.2%

4★

12.2%

3★

5.0%

2★

2.0%

1★

12.7%

Based on 600 analyzed reviews. Sentiment is improving: 72.3% of reviews in the last three months were positive, compared with 63.3% in the three months before that.

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