Customereye

Holidaysplease

Flight & Hotel Bookingwww.holidaysplease.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 537 days (about 5.7 per month). Busiest month: 12% of reviews. Languages: en 100%.

Overall Score

79/100
4.94 ★ average rating · 100 reviews
79/100 from 100 reviews over 15 months, moderate confidence.

Flight & Hotel Booking average: score 65.0, rating 4.32 stars, reply rate 49.4%, over 644 ranked companies · benchmark 21 Sept 2026

Score

78.8

Industry average 65.0

13.8 above average

Rating

4.94

Industry average 4.32

0.62 above average

Reply rate

Industry average 49.4%

not measured

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#119of 644 ranked in Flight & Hotel Booking
Top 18% · Top Tier
#1 (best)#644 (worst)
#117Peer
#118Peer
#119This company
#120Peer
#121Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

92% of reviews positive, 8% negative

92%
positive
  • Positive92%
  • Neutral0%
  • Negative8%

Sentiment Balance

Covering June 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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