Customereye

Simpson Travel

Flight & Hotel Bookingwww.simpsontravel.com

Review data last updated .

Based on public reviews and response behavior.

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116 reviews over 215 days (about 16 per month). Busiest month: 40% of reviews. Languages: en 100%.

Overall Score

95/100
−1.9 vs. last month4.71 ★ average rating · 116 reviews
95/100 from 116 reviews over 6 months, moderate confidence.

Flight & Hotel Booking average: score 64.8, rating 4.32 stars, reply rate 49.2%, over 638 ranked companies · benchmark 20 Sept 2026

Score95.0vs 64.830.2Rating4.71vs 4.320.39Reply ratevs 49.2%

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#12of 638 ranked in Flight & Hotel Booking
Top 2% · Top Tier
#1 (best)#638 (worst)
#10Peer
#11Peer
#12This company
#13Peer
#14Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering September 2026 — 16 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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