Customereye

Cocky Guides

Flight & Hotel Bookingcockyguides.com.au

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,745 days (about 1.1 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

95/100
4.93 ★ average rating · 100 reviews
95/100 from 100 reviews over 12 months, moderate confidence.

Flight & Hotel Booking average: score 66.3, rating 4.32 stars, reply rate 45.6%, over 1,122 ranked companies · benchmark 4 Oct 2026

Score

95.1

Industry average 66.3

28.8 above average

Rating

4.93

Industry average 4.32

0.61 above average

Reply rate

—

Industry average 45.6%

not measured

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#33of 1122 ranked in Flight & Hotel Booking
Top 3% · Top Tier
#1 (best)#1122 (worst)
#31Peer
#32Peer
#33This company
#34Peer
#35Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

100% of reviews positive, 0% negative

100%
positive
  • Positive100%
  • Neutral0%
  • Negative0%

Sentiment Balance

Covering March 2024 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Loyalty
Hidden
Customer Support
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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