Metairfare

Flight & Hotel Booking • Canadametairfare.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

58/100

+5.8 vs. last month4.97 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Flight & Hotel Booking companies

#101of 225

Top 45% · Upper Half

#1 (best)#225 (worst)

#99Peer

#100Peer

#101This company

#102Peer

#103Peer

Overall Customer Sentiment

Above Average

93% of reviews positive, 6% negative

93%

positive

Positive93%
Neutral1%
Negative6%

Sentiment Balance

Covering October 2024 — 97 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 98% of reviews in this period, with 2% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

32.9%

Product Quality

16.7%

Loyalty

15.4%

Pricing

10.0%

Onboarding

7.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW7/100

7/100

signal score

•Built from a negative-review share of 7.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating

5★

97.5%

4★

2.5%

3★

0.0%

2★

0.0%

1★

0.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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