Customereye

Holidayinn

Flight & Hotel Bookingwww.holidayinn.com

Review data last updated .

Based on public reviews and response behavior.

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110 reviews over 387 days (about 8.7 per month). Busiest month: 16% of reviews. Languages: en 94%, de 2%, fr 2%.

Overall Score

39/100
+2.6 vs. last month1.51 ★ average rating · 110 reviews

Competitive Performance Rank

Among fully-analyzed Flight & Hotel Booking companies

#368of 401
Top 92% · Bottom Tier
#1 (best)#401 (worst)
#366Peer
#367Peer
#368This company
#369Peer
#370Peer

10 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

28% of reviews positive, 70% negative

28%
positive
  • Positive28%
  • Neutral2%
  • Negative70%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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