Customereye

HOLD

Home & Living • United Kingdomwww.holdbrighton.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 856 days (about 3.6 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

73/100
4.89 ★ average rating · 100 reviews
73/100 from 100 reviews over 17 months, moderate confidence. no reviews in the last 12 months.

These figures describe an earlier period, not the last 12 months.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026

Score

73.3

Industry average 67.9

5.4 above average

Rating

4.89

Industry average 4.44

0.45 above average

Reply rate

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Industry average 45.4%

not measured

Competitive Performance Rank

Not ranked

no reviews in the last 12 months

Overall Customer Sentiment

Below Average

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative5%

Sentiment Balance

Covering August 2023 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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